📄 Privacy Policy

Last updated: June 10, 2026

Perrukos manages this online store and website, including data, content, features, tools, products, and services (hereinafter, the "Services"), with the aim of offering you, as a customer, a curated and secure shopping experience.

Perrukos operates exclusively online and does not have a physical store. The store uses Shopify technology, which allows us to offer you the Services.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase through the Services, or when you communicate with us by any other means. In case of conflict between our Terms and Conditions and this Privacy Policy, the latter shall prevail regarding the processing of personal data.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

When we use the term "personal information," we refer to any data that identifies or can be reasonably linked to a natural person.

We may collect the following categories of personal information, depending on how you interact with the Services and applicable law:

Contact information: name, shipping address (for physical products), phone number, and email.
Financial information: data necessary to process payments, securely managed by external providers such as Shopify and payment gateways. Perrukos does not store credit card data.
Account information: preferences, settings, and data associated with orders.
Transaction information: products viewed, added to cart, purchased (both physical and digital), returned, or canceled. In the case of digital products, access and file download are recorded.
Communications: messages sent to our customer service team.
Device information: IP address, browser, operating system, and other technical identifiers.
Usage data: website interaction, navigation, and behavior within the Services.

2. Sources of Personal Information

We collect personal information:

Directly from you, when you place an order, download a digital product, communicate with us, or use the Services.
Automatically, through cookies and similar technologies when browsing the website.
Through service providers, such as Shopify, payment platforms, and, in the case of physical products, logistics companies.

3. How We Use Your Personal Information

We use your personal information to:

a) Provide and improve the Services

Process orders, manage payments, arrange physical product shipments, facilitate digital product downloads, manage returns, remember preferences, and improve the shopping experience.

b) Communications

Send order confirmations, digital product download links, shipping tracking information, respond to inquiries, and provide customer support.

c) Marketing and promotions

Send commercial communications only when the user has expressly authorized it. You can unsubscribe at any time using the link included in each email.

d) Security and fraud prevention

Protect the Services, prevent fraudulent activities, and ensure secure transactions, for both physical and digital purchases.

e) Legal compliance

Comply with legal obligations and respond to requests from competent authorities.

4. Disclosure of Personal Information

We may share your personal information with:

Shopify, as an e-commerce platform.
Payment providers, necessary to process transactions securely.
Logistics companies, solely for the management and delivery of physical products.
Digital delivery providers, to facilitate access to and download of digital products.
Public authorities, when required by law.

We never sell or transfer personal data for commercial purposes to third parties.

5. Relationship with Shopify

The Services are hosted on Shopify, which may collect and process personal information to provide and improve the Services. Shopify may transfer data to third parties located outside your country of residence.
You can find more information at: https://privacy.shopify.com

6. Digital Products — Specific Data Processing

When you purchase a digital product from Perrukos, we record the data necessary to manage the delivery of the file (email, download history, and access). This data is used exclusively to:

Send the download link and confirm the purchase.
Verify access in case of a technical issue.
Comply with legal obligations arising from the sale of digital content.

We do not share this data with third parties except those strictly necessary for the provision of the service (Shopify and digital delivery provider).

7. Children's Data

Although Perrukos is a brand of children's products (stories, educational activities, and books for children), the Services are exclusively aimed at adults (parents, family members, guardians, and educators) who make purchases on behalf of minors. We do not knowingly collect personal data from minors. If you become aware that a minor has provided personal data without consent, please notify us at hola@perrukos.com.

8. Data Security and Retention

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or disclosure. Data will only be retained for as long as necessary to fulfill the described purposes or as long as there is a legal obligation.

9. User Rights

You can exercise your rights of access, rectification, erasure, opposition, restriction, and data portability in accordance with the General Data Protection Regulation (GDPR) and Organic Law 3/2018 (LOPDGDD).

To exercise these rights, you can contact us at:
📩 hola@perrukos.com

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD): www.aepd.es

10. International Transfers

Your personal information may be transferred and processed outside the European Economic Area, using recognized legal mechanisms, such as standard contractual clauses approved by the European Commission.

11. Changes to this Policy

We may update this Privacy Policy to reflect legal or operational changes. The updated version will be published on this website with the corresponding revision date.